Over the next several weeks, we will begin migrating all staff Outlook email accounts from our on-premise servers to Office 365 cloud. Moving to the cloud will offer users new and improved emailing features, security and reliability.

Although the migration to the cloud is a big move, the user experience will remain the same. If you are on an old version of Outlook (2007, 2010 or 2013) you will be required to upgrade to Outlook 365.

The migration process will take place at 9:00 PM PST on Friday, May 3^rd as to not disrupt operations. On the weekend of the migration, IT support available to assist with any issues with accessing email. If you have any questions or concerns, please email the IT Support team at support@ctscement.com.

The following improvements will be immediately available:

• An improved version of webmail will be located at https://webmail.ctscement.com. Please use this going forward for access to your CTS Cement email.
  • mail.ctscement.com will no longer be available after the migration.
  • The calendar and people icons in Webmail will now be located in the lower left corner.
• Outlook will turn on a Focused Inbox by default, which will automatically bring the most relevant messages to your attention. Click here For more information on the Focused Inbox, and how to disable.
  • If you are using Office 2016 or an earlier version, prior to the migration, you may not see the new “Focused Inbox” feature it is only available on Office 365. To have Office 365 installed on your computer, please email the service desk at support@ctscement.com. (note: not all staff will have access to Office applications).

If you have a current version of Outlook (2016, 2019, or 365) our IT department and/or Alpha & Omega will be reaching out to you to install a migration assistant that will take care of the migration.

Have your password ready.

It will be vital that you know your email password before migration. In order for the Outlook Assistant to do its job, you must sign-in to the application. If you do not know your password please have IT reset it for you and have it ready for the migration.

You will notice the following changes following the migration:

• “Recent Files”
  • There is a possibility that the “Recent Files” list in Microsoft Word & Excel may be cleared following the migration.
• Desktops & Laptops
  • You will be prompted to restart any installations of Microsoft Outlook (Windows or Mac) on Chapman-issued or personal devices following the migration.
• Mobile Devices
  • You may need to delete and re-create your email accounts on mobile devices after the migration (phones, iPad, android tablets).