Clearing the Outlook 2016 Autocomplete Cache (E-mail Cache)
How to Clear Out Individual Entries:
- In the Outlook main window, start a new email by clicking the New Email button.
- In the new email To field, start typing the email address or the name of the contact you would like to clear from the Auto-Complete cache. It appears listed in a tool-tip.
- Press the down arrow key to select the right contact if there are more than one proposed.
- Click the delete (X) icon next to the suggestion to permanently remove the Auto-Complete entry.
How to Clear the Whole Auto-Complete Cache:
- In the Outlook main window, click the File menu.
- From the File menu, click the Options button.
- In the Options, click the Mail tab and scroll down to the Send Messages section & click the Empty Auto-Complete List button.